If for any reason you are not satisfied with your products and/or services, please contact us within 3 days of receiving your order – should you contact us after this period, returns will not be accepted. We will not accept returns of goods that have been worn/used/incorrectly washed.

In what situations items can/can’t be returned and refunded?

Defects – Can include the original list, but seems unnecessary
Damaged, defective, or faulty items may be returned and refunded.
Returns and refunds are not allowed if the item defects are caused by the customers.
Returns and refunds are not allowed if the defects are caused by third-party logistics (ex. PosLaju, JNT and other courier companies in Malaysia).

• The invoice (with visual artwork and detailed information) acts as a final confirmation for the order. We urge our customers to double-check the invoice before making payment. Once payment has been made, we will begin to process your order immediately.
• Returns and refunds are allowed only when the receipt of goods is different from the invoice.
• The invoice (with visual artwork and detailed information) acts as a final confirmation for the order. We urge our customers to double-check the invoice before making payment. Once payment has been made, we will begin to process your order immediately.
• Returns and refunds are allowed only when the receipt of goods is different from the invoice.
• Incorrect size received
• The invoice (with visual artwork and detailed information) acts as a final confirmation for the order. We urge our customers to double-check the invoice before making payment. Once payment has been made, we will begin to process your order immediately.
• Returns and refunds are allowed only when the receipt of goods is different from the invoice.
• Incorrect artwork designs on the product
• The invoice (with visual artwork and detailed information) acts as a final confirmation for the order. We urge our customers to double-check the invoice before making payment. Once payment has been made, we will begin to process your order immediately.
• Returns and refunds are allowed only when the receipt of goods is different from the invoice.
• Incorrect quantity on the product
• The invoice (with visual artwork and detailed information) acts as a final confirmation for the order. We urge our customers to double-check the invoice before making payment. Once payment has been made, we will begin to process your order immediately.
• Returns and refunds are allowed only when the receipt of goods is different from the invoice.
• Incorrect printing method on the product
• The invoice (with visual artwork and detailed information) acts as a final confirmation for the order. We urge our customers to double-check the invoice before making payment. Once payment has been made, we will begin to process your order immediately.
• Returns and refunds are allowed only when the receipt of goods is different from the invoice.